The first step in resolving a conflict with a tenant is to identify the problem. Once you have identified the problem, discuss the issue in depth with the tenant. Do not let your temper flare. The tenant may have an honest answer for the problem, or he might be blowing the issue out of proportion. Either way, resolving the conflict is always better in the long run, and it will be a lot easier to deal with if you can find a win-win solution. It is a good idea to meet with your tenant in neutral territory, so you can maintain neutrality.
Once you have determined the problem, you need to find a way to resolve the conflict. Try to listen to the tenant’s complaint. Make sure you treat both sides equally. Do not take it personally, and make it clear that you would prefer to work out a compromise. Keep a copy of the law close to you. This will help you if the tenant starts to feel threatened. However, if you want to prevent any further arguments between the two of you, then you should try to find a compromise and come to a mutual agreement.
Document everything. Whether the conflict is personal or professional, it’s crucial document every stage of the conflict resolution process. Save all correspondence, emails, phone conversations, and complaint forms. You should also take notes at the meetings. Remember that some disputes can end up in court, and even the mildest people can get into extremes when it comes to settling a conflict. Therefore, it’s important to keep your records as comprehensive as possible.
The next step in resolving conflict with tenant is to contact the tenant’s landlord. You can reach out to a landlord and tenant attorney in Chicago if the dispute goes to this level. A landlord and tenant attorney will help you settle the problem by listening to both sides and offering a solution. When you find a resolution, you’ll be able to control your temper and act as a mediator between the two parties. After all, both sides want a resolution that is fair and reasonable.
Despite what you might think, a landlord should try to solve a conflict with a tenant by making a compromise. While both parties should agree on a compromise, a landlord should be willing to consider the impact of the dispute on other tenants. A good landlord attorney will take the time to understand the situation and avoid causing more problems in the future. It is best to settle the conflict with a tenant before it reaches the point where a renter should contact a third party.
Regardless of the source of the conflict, it is imperative to keep in mind that it is not your responsibility to resolve conflict with tenants if they’re not following the terms of the lease. It is in the landlord’s best interest to avoid escalating the situation to avoid future legal proceedings and preserve the relationship with the tenant. This will allow him to work out a win-win solution with the tenant.